Two staff at a suburban medical clinic pack up and leave at the end of the day. The reception phone rings behind them and neither turns around. Glass panels over the scene show the call being answered, a fully booked Thursday rejected, a Wednesday 4:15 alternative found, and the appointment booked — all before the door shuts.
[ easily thorough / real work / built to recover ]

Hand real work to AI.Trust it to get it right,and to recover when it doesn't.

Trust should be earned, not assumed. Langoedge makes thorough the default: test agents before go-live, check every conversation, and use every failure to make the flow better.

Before go-live
TESTED
Every conversation
CHECKED
After mistakes
FIXED + RETESTED
Real work
COMPLETED + PROVEN
LOXLEY / VOICE-UNIT-01STANDBY

Talk to Loxley

Press to open a live line

Transport
WEBRTC
Model
REALTIME
Region
AU-SE
Graph
VOICE + TEXT
EASILY THOROUGHUNIT 01
Trust, built into the workflow

Keep the job moving when plan A fails.

Thorough should not mean hours of manual testing and call review. Langoedge builds the checks and recovery paths into the flow, so a missed slot becomes the next available slot and a failed step becomes a completed job.

  • Loops instead of dead ends

    Slot taken? The agent routes back and tries the next one. A flow can loop back on itself, so recovery is a normal path through it rather than an error you have to code around.

  • A check before it acts

    Before anything is booked or sent, a quality gate asks a yes/no question about the agent's work. Is the slot inside opening hours? Did the caller confirm? If the answer is no, the agent goes back and fixes it. You can also make a person sign off first.

  • Picks up where it left off

    Every step is saved as it happens. If a conversation is interrupted, it resumes from the last good point instead of starting over.

Linear script

The usual outcome

  1. Caller asks for 3:00pm
  2. Slot is already booked
  3. “Sorry, I can't help.”

Call lost

Langoedge flow

Same problem, handled

  1. Caller asks for 3:00pm
  2. Slot is already booked
  3. Check next opening — 3:30pmLoops back
  4. Booked, confirmation sent

Appointment booked

Quality gate — real product
A quality gate on the canvas. “If check fails” routes back to an earlier step instead of ending the run, and “max revisions allowed” caps how many times it retries before escalating.

Tested before go-live.Checked on every conversation.Better after every mistake.

This is what easily thorough means in practice. Simulated callers exercise the real flow before it goes live. JEV checks score every finished conversation, and the run timeline shows what happened when one fails, so you can fix the path and test it again instead of repeating the same mistake.

Simulated callers — real product
Langoedge reads your agent's instructions and creates practice callers, each with its own personality and reason for calling. They test the whole flow before a real caller ever reaches it.
Call scoring — real product
Test cases are written from your agent's own instructions, and every finished call is scored against them. You get a pass rate and a quality score instead of an afternoon of listening to recordings.
WORK THAT KEEPS MOVINGUNIT 02

Your team gets the outcome while the agent keeps talking.

Trust does not end when the agent finds the right words. Langoedge keeps the conversation moving while slow work happens in the background, then carries the result into your CRM, notes, texts, and next tasks.

Slow work runs in the background

Updating your CRM, looking up records, or waiting on another system happens in the background while the call carries on.

No dead air

While a tool runs, the agent covers the gap with natural conversational filler and ambient sound instead of an unnerving silence.

Work continues after hang-up

The moment a call ends, the transcript can trigger a follow-up flow: notes written back, a recap texted, the next task created.

Remembers across conversations

Switch on long-term memory and the agent keeps preferences and context between conversations instead of starting cold every time.

LESS MANUAL HAND-OFFUNIT 03

Outcome: work lands in the right system

Send every result where your team already works. Write no glue code.

When the call ends, the booking, note, follow-up, or task should already be where it belongs. Connect the tools you already run in a few clicks, then use native integrations or custom actions when the workflow needs more control.

3,000+

apps your agents can use — switched on, not coded

This isn't a fixed list we maintain by hand. It updates itself, so new apps are available to your agents straight away. Gmail, Slack, HubSpot, Airtable, Google Sheets, your CRM: connecting one is a few clicks, not a sprint.

We keep our own copy of every app's tools, so your agents keep working even if the source is briefly unreachable.

Native integrations

Deep, hand-built support for the systems these industries actually run on.

  • Cliniko
  • ServiceM8
  • Twilio
  • Telnyx
  • Pinecone
  • Qdrant
[ COMMONLY CONNECTED ]
  • Slack
  • Gmail
  • HubSpot
  • Salesforce
  • Notion
  • Airtable
  • Google Calendar
  • Stripe
  • Microsoft Teams
  • Zoom
  • Google Sheets
  • Jira
  • Outlook
  • Shopify
  • Zendesk
  • Intercom
  • Calendly
  • Google Drive
  • Pipedrive
  • Mailchimp
  • Asana
  • Linear
  • Xero
  • Dropbox
Adding an app — real product
Searching the app catalogue, picking Salesforce, and switching on the actions the agent may use. No code and no redeploy: the agent can use them straight away.

Purpose-built where it counts

Where a standard connector isn't good enough, we build the integration ourselves: Cliniko for practices, ServiceM8 for trades, and Twilio and Telnyx for the phone network.

Your own data, your own accounts

Agents can search your own documents, stored in your own Pinecone or Qdrant account. Connect your own AI provider too, so sensitive data stays on accounts you control.

An escape hatch for developers

Custom Python nodes and raw HTTP calls sit on the same canvas as everything else. No-code is the default, not the ceiling.

INDUSTRIESUNIT 04

Built for

A general platform, with specialist depth.

Langoedge builds any agent you can draw. These three sectors are the ones we know best. For healthcare and trades, we built the integrations ourselves, so the agent works with those systems from day one.

Healthcare

Patient intake that never rings out

Answer every call to the practice, find the patient, book or move the appointment, and write the summary back once the caller hangs up.

  • Book, move, and cancel appointments
  • Look up existing patients on the call
  • Post-call notes written back automatically

Trades & field service

After-hours calls become jobs

Capture the job details, triage the urgency, and get the booking on the board instead of losing it to voicemail.

  • Qualify and log the job
  • Text back every missed call

Property

Every enquiry answered

Handle listing enquiries, qualify tenants against your criteria, and book inspections without an agent on the phone.

  • Tenant qualification
  • Inspection booking
FIELD REPORTSUNIT 05

Early results.

From the first teams putting Langoedge agents to work.

“Our Langoedge AI agent for creating vendor reports has completely transformed our workflow. We were able to save over 15 hours per report, allowing our sales team to focus entirely on closing properties.”
George Chen
Admin at CHN Point Cook
15+ hours saved
“Integrating Langoedge's Voice AI into our research projects has been incredibly rewarding. The natural voice interactions provided realistic simulation environments that were highly beneficial for training our trainees.”
Rachel
Researcher at Monash University
WHY IT PAYS OFFUNIT 06

What trust requires

Don't ask whether it can talk. Ask what happens when it is wrong.

A polished demo is easy. The real difference is whether the agent finishes the work, shows its decisions, recovers safely, and gives your team a clear way to improve it after a failure.

How Langoedge compares to an off-the-shelf AI tool, an n8n and Vapi stack, and a custom build.
CategoryOff-the-shelf voice botn8n + Vapi stackCustom buildLangoedge
When the plan failsApologises and ends the call. You find out from the voicemail.The webhook errors and the caller hears silence.Whatever recovery logic someone remembered to write.

Loops back, tries the next option, and escalates to a human only when it is genuinely stuck.

Response speedUsually acceptable, and nothing you can do about it when it isn't.Every tool call is a webhook round trip the caller waits through.Fast if you build it right — and months before you find out.

Direct SIP trunking plus background sub-flows, built to a sub-1.2 second target.

Seeing what it didA recording and a hunch.Three dashboards to correlate before you find the failure.You build the observability layer too.

One timeline per run: the transcript, the branch it took, and every tool it called.

Testing itRing it yourself and hope.Manual test calls, no scoring, no regression safety net.Build a test harness before you can trust a single change.

Simulated callers before go-live, every conversation checked afterwards, and a full run timeline to help you fix failures and test the flow again.

What it costsPer-seat pricing that climbs every time the team grows.Three subscriptions: workflow tool, voice platform, model provider.Salaries and maintenance that never stop.

$0.08 AUD a voice minute and $0.002 AUD a tool call, after 100 free tool calls a month. No base fee, no seats, no contract.

PRICINGUNIT 07

AI agent builder pricing: pay per minute, not per seat.

Only pay for what you actually use. No hidden fees or lock-in contracts.

Free

Everyone getting started with Langoedge.

$0 AUD/forever

No credit card. Everything below is yours from the moment you sign up.

  • Text agents: unlimited messages. You connect your own AI provider account and pay them directly — we add no markup and charge nothing extra.
  • Tool calls: 100 free every month. A tool call is any time your agent reaches outside the conversation — looking up a record, calling another system, reading a web page, or running custom code.
  • Search over your own documents: unlimited, running on your own Pinecone or Qdrant account.
  • Voice agents: 5 minutes of test calls in your browser, so you can hear the agent before committing to anything.
  • Support: email us at info@langoedge.com.
Recommended

Pay-As-You-Go

Businesses and developers running agents in production.

$0.08 AUD/voice minute

Add a card to lift the free limits and point real phone numbers at your agents.

No subscription and no per-seat fees — you're billed only for the voice minutes and tool calls your agents actually use. A quiet month costs you nothing.

  • Voice: $0.08 AUD per minute of live call time, inbound or outbound.
  • Tool calls: $0.002 AUD each, after the 100 free ones every month. Same list as the free tier — scraping, custom Python, CRM writes, database operations, webhooks.
  • Text messages: still unlimited and still unmetered, on your own AI provider account.

Need something these two don't cover — volume commitments, a compliance review, or a deployment on your own infrastructure? Email info@langoedge.com.

GET STARTEDUNIT 08

Build an AI agent that earns your trust
this afternoon.

Start without a card. Draw the flow, test it before go-live, and see how it handles the happy path and the recovery path. Once it is live, every conversation gives you evidence—not guesswork.

  • Tested before go-live
  • Every conversation checked
  • Every failure traceable
FAQUNIT 09

Frequently asked questions

The things people ask before they build their first agent.